Shipping Time
DUE TO HOLIDAY'S SHIPPING TURN AROUND IS CURRENTLY 7-14 BUSINESS DAYS. THANK YOU FOR YOUR SUPPORT!
We strive to ship within 3-5 business days of receiving the order.
We strive to ship within 3-5 business days of receiving the order.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Tracking
Once the order is processed and scanned you will receive an email with your tracking number.
When the carrier receives your package and scans it the tracking number info will be updated. (Please allow 24 hours)
Delivered but not received
If tracking information confirms that the item has been delivered to the shipping address for your order, but you have not received your products, please contact the carrier (USPS) directly in order to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your shipping address.
Orders was sent back to us
Orders that have been undelivered address will be sent back to us. If we receive your order back we will contact you for a address update.
Once the order is reshipped out you will receive a new tracking number.
Address Correction
If you require an address correction, please contact our customer support team with the following information:
- Order number
- A brief description of the correction needed
Please reach out to us at [email protected] for assistance.
- Order number
- A brief description of the correction needed
Please reach out to us at [email protected] for assistance.